norbtek success stories

Greetings,

Recently, norbtek performed two cleanings on user’s Windows OS machines. The first machine is connected to the internet only occasionally and via dial-up. It had become tainted with spyware which caused the system to slow down and bug the user to play games and use other application that they did not intend to install. I went through the Windows Control Panel and Remove Software to eliminate as much as I could. I was not able to upgrade the OS to SP2, nor was I able to install any anti-virus or anti-spyware programs due to the low bandwidth. That will take another trip with a CD or USB thumb drive with the necessary software.


The second user has high-speed cable internet and spyware problems, along with a serious lack of RAM. The lack of RAM on a Windows XP based system makes the system use the Hard Drive as a temporary storage area for the physical memory. It writes data to the hard drive so much that is slows the system down dramatically. So with low system memory and with the abundance of spyware made the system so clogged that it took minutes for a program to load into memory and run. Also this user had the anti-spyware program begin scanning at start up.


So I performed a serious cleaning and installed Microsoft's Anti-spyware and Firefox. I instructed the user to put in more memory to speed up the computer and put a router inbetween their cable modem and computer to minimize attacks and worms. The user ended up putting in an extra 512 MB and the router and the system flies. No time to make coffee after starting the computer anymore.